DeKalb County

For households applying for first-time assistance, contact the Fort Payne office at 256-845-6702, the Crossville office at 256-528-7002, or the Rainsville office at 256-638-4430.

Contact Us

Fort Payne Office Location
1209 Forest Avenue NW
Fort Payne, AL 35967
Phone: (256) 845-6702

Fort Payne Office Manager: Haven Blalock

Rainsville Office Location
1481 McCurdy Avenue S
Rainsville, AL 35986
Phone: (256) 638-4430

Utility Assistance: 1 (855) 287-1730

Executive Director: Kevin Abbott

Chief Fiscal Officer: Carrie Lea

Program Director: Taylor Yancey

Assistant Director: Mark Cooper

Director of Compliance, Planning & Results: Maggie Bell

Marketing Director: McKinna Williamson

Office Manager: Narda Lambert & McCauli Bryant

Funding for Community Action Agency of NE AL Inc. is provided by: 


Low Income Home Energy Assistance

Assistance on a one-time basis to low income families to meet heating and cooling energy costs and to prevent energy from being terminated in health crisis situations. Funds are paid directly to utility companies and vendors.

Sand Mountain Electric Cooperative: Neighbor Helping Neighbor

Utility assistance for eligible individuals and families funded by Sand Mountain Electric. 
Neighbor helping neighbor is a collective effort in your community. Every donation matters, no matter the amount. If you are a customer who can donate directly through your electric account, please sign up today.


Weatherization Assistance Program

The Weatherization Assistance Program (WAP) enables low-income families to reduce their energy bills by making their homes more energy efficient. Funds are used to improve the energy performance of dwellings families in need, using the most advanced technologies and testing procedures available in the housing industry.

Farmers Market Nutrition Program

$30 voucher available for seniors 60 years of age or older Please visit our office for assistance filling out an online application.


Emergency Food & Shelter Program (EFSP)

Food boxes for eligible individuals and families.
Utility assistance and/or rent assistance for eligible individuals and families.

Personal Finance Classes

Individual or group classes offered by Regions Bank to help establish household budgets and learn how to save through use of coupons, and other savings tips.

State General Fund: Best Robotics

State General Fund supports Best Robotics which is a program inspiring students in your county to pursue careers in engineering, science, technology, and mathematics through robotics design.

Community Service Block Grant

Utility/propane assistance for eligible individuals and families 55 or older. $50.00 food gift card for eligible seniors 55 or over. $45.00 public transportation for eligible seniors 55 or older.

CARES - COVID-19 Relief Fund

The Coronavirus Aid, Relief and Economic Security (CARES) Act was created in light of the COVID-19 pandemic to assist individuals who have been negatively impacted. Our agency has designated these funds for :  Utilities/Propane Assistance, Rental Assistance, Food Assistance, Transportation Assistance, and Prescription Assistance.

Federal Income Guidelines

Household Size Max Yearly Household Income Max Monthly Household Income
1 Person $18,732 $1,561
2 People $25,356 $2,113
3 People $31,992 $2,666
4 People $38,616 $3,218
5 People $45,252 $3,771
6 People $51,876 $4,323
7 People $58,512 $4,876
8 People $65,136 $5,428
9 People $71,760 $5,980
10 People $78,384 $6,532
11 People $85,008 $7,084
12 People $91,632 $7,636

Income limits based on 150% of the Federal Poverty Income guidelines. For households with more than twelve people, add $6,240/yr per additional person.

Office Staff