Jefferson County

As of March 1, 2022, the Community Action Agency of Northeast Alabama became the permanent service provider for Jefferson County’s Low-Income Home Energy Assistance Program (LIHEAP), Community Services Block Grant (CSBG), and Weatherization Assistance Program (WX).

Contact Information & Location

Office Addresses: 

6523 1st Avenue N, Birmingham, AL 35206

1911 4th Ave N, Bessemer, AL 35020

Contact Us: 

Phone Number: 256-638-4430

Email Address:

Schedule an Appointment: 

To schedule an appointment, click here or call 1-855-287-1730



LIHEAP Utility Assistance

Assistance on a seasonal basis for families to meet heating and cooling energy costs and to prevent energy from being terminated in health crisis situations. Funds are paid to directly to utility companies and vendors. Families are eligible to apply for both heating and cooling seasons.

All eligible applicants should schedule an appointment for in-person assistance OR submit an application via our Mobile App, LITT Lite. Walk-in, crisis appointments will be accepted as time allows throughout the day, but we encourage all applicants to schedule an appointment.

Weatherization Assistance Program

The Weatherization Assistance Program (WAP) enables low-income families to reduce their energy bills by making their homes more energy efficient. Funds are used to improve the energy performance of dwellings families in need, using the most advanced technologies and testing procedures available in the housing industry.

Office Staff


Linda Austin – Case Manager                                                Janet Banks – Case Manager                                                            Gwen Bearden – Case Manager


Tyrianne Jones – Case Manager                                             Tyesha Yarbrough – Case Manager                                               Tamaria Powell – Case Manager


Rotesha Anderson – Case Manager                                       Rhonda Cummings – Case Manager                                              Chavon Roberts – Case Manager