Name of the Program: Low-Income Home Energy Assistance Program (LIHEAP)

Counties Served: Blount, Cherokee, DeKalb, Jackson, Marshall, St. Clair, and Jefferson County

Program Description: Grant funded by the Alabama Department of Economic and Community Affairs to assist applicants in paying their electric or gas bills. Clients are eligible for one LIHEAP regular heating payment and one LIHEAP regular cooling payment per year. Clients who qualify for crisis assistance are eligible for an additional LIHEAP crisis heating payment and LIHEAP crisis cooling payment per program year. Funds are paid directly to utility companies and vendors.

Application Process: Interested applicants should schedule an appointment at their county’s office and bring the required documents listed below. At the appointment, clients will complete an application for the LIHEAP program and an award will be made on their behalf to their utility vendor by the agency.

Award Information: The award amount differs based on household income and number of individuals within the household. A crisis award will cover the lowest amount possible to prevent utility disconnection.

Documentation Needed: Photo ID of applicant, Social Security Cards for all members of the household, Proof of income for the previous month for all adults over the age of 18 (if the applicant had no income source for the previous month, they will need to complete a Declaration of Household Income form), utility bill in the applicant’s name, completed LIHEAP application, completed LIHEAP vendor agreement form, and completed Alabama Power Portal form (for those applying for assistance on an Alabama Power Bill).

To schedule your appointment click here! Jefferson County residents, to schedule your appointment please click here!

Jefferson County Clients

Attention all Jefferson County Clients:

Beginning January 24, 2022, the Community Action Agency of Northeast Alabama (CAANEAL) will resume administering the Low-Income Home Energy Assistance Program (LIHEAP) for Jefferson County, Alabama on a temporary basis. All eligible applicants should schedule an appointment for in-person assistance OR submit an application via our Mobile App, LITT LITE. Walk-in, crisis applications will be accepted as time allows throughout the day, but we encourage all applicants to schedule an appointment to ensure a Case Manager will be available to assist you. Applications can also be downloaded from the agency’s website. Application packets completed on paper must be dropped off at the Birmingham office location or emailed to Please email any questions to, message us on Facebook @caaneal, or call 256-899-8760.  

Please note that applicants should only submit one application on behalf of their household. Applicants are only eligible for one award for this period. Submitting multiple applications will delay your application and award.  

Please click here to schedule your appointment!

Birmingham Location: Serving You Ministries – 6523 1st Avenue N, Birmingham, AL 35206 

Application Packet

Jefferson County Client Packet

Using our Mobile App?

Here are a few things to note about using our Mobile Application! If you have submitted a Mobile App, please regularly check your email for updates about your application!

Mobile App FAQ